Ode to BCSY ships via USPS Priority Mail ( 1-3 business day transit ) for all domestic shipments within the United States. A tracking number will be sent to the customer once product processing is finalized. All items are handmade and made to order and will need 4-5 weeks processing time. If any delay arise, updates to processing will be communicated to customer through email. If a package is lost in transit, we will do our best to assist you, however Ode to BCSY cannot be held responsible for packages once the carriers have hold of the packages and/or proof of delivery is generated.
Ode to BCSY has a NO REFUND and NO EXCHANGE policy.